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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Curt Raether

Curt Raether

October 9, 2024

5  out of  5
rating by Curt Raether
"Stephanie goes above and beyond for us. Definitely recommend her."
We responded:
"Mr. Curt … it is an honor and pleasure to be of service to your family 😀"
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Phillip Ward

September 28, 2024

5  out of  5
rating by Phillip Ward
"Great service"
We responded:
"Thrilled to be of service. Thank you for sharing how you experienced our team. Call us for all your insurance needs. "
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David Jones

September 26, 2024

5  out of  5
rating by David Jones
"Stephanie and all of her staff are extremely helpful, courteous, and will make sure that all of your insurance needs are met. I'm so happy to have all of my insurance policies, home, auto, and life with State Farm."
We responded:
"Mr David …we are thrilled to take care of ALL your insurance needs. Thank you Sir👏 "
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Berenice l

August 27, 2024

5  out of  5
rating by Berenice l
"My dad has been a costumers of Stephanie for years and she takes great care of us. I highly recommend to come and check out State farm."
We responded:
"Thrilled to be of service to your family 👏"
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Maquitta Green

August 27, 2024

5  out of  5
rating by Maquitta Green
"Let's just start out by saying, apologies, apologies, apologies.... For not listening to my son and coming a year ago! You are amazing, I thank you for your professionalism, integrity, honesty, quick response, alertness and knowledge! Thank you from the bottom of my heart for fixing my policy and saving me a few dollars. And for making it as smooth as you did even when you stepped in and made the calls. Your wonderful and you made me feel like family. I can't say thank you enough!"
We responded:
"Simply HONORED to serve your family for ALL your insurance needs. Thank you 👏"
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Contessa Leverett

August 23, 2024

5  out of  5
rating by Contessa Leverett
"My agent, Stephanie Hale- Smith is amazing! She is not only a professional at what she does, she is also very responsive and supportive to me as a customer. I feel like apart of her family."
We responded:
"Ms. Contessa...I know that as a savvy business women and super professional you have high standards for your service providers. So grateful that you choose me as you agent. Thrilled that you entrust my agency to put in place protections for you auto, home, and life protections. Thrilled!!!!"
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Janice Lyles

August 8, 2024

5  out of  5
rating by Janice Lyles
"My Agent Stephanie is GREAT. Always answers my calls and my questions. I highly recommend ✅"
We responded:
"Ms. Janice thank you for choosing me to be your insurance agent. We are thrilled 👏"
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K Butler

July 31, 2024

5  out of  5
rating by K Butler
"High touch ... high tech .. the best"
We responded:
"Thrilled to be of service. Thank you 😊 "
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country hits

July 10, 2024

5  out of  5
rating by country hits
"Such speed, confidence, and compassion"
We responded:
"Thrilled to be of service for all of your insurance needs. "
Profile photo of Jarvis Johnson

Jarvis Johnson

June 29, 2024

5  out of  5
rating by Jarvis Johnson
"Stephanie is very professional she know her business she works in given you the best policy to fit your needs"
We responded:
"Thank you Mr Jarvis. Thrilled to be your risk partner. "
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Justin Bayliss

June 26, 2024

5  out of  5
rating by Justin Bayliss
"Stephanie has gone out of her way to make sure that I am taken care of. She has contacted anyone needed in order to make sure that actions were taken and helped me understand what is happening. With her as my agent I know that she is there for me."
We responded:
"Justin …I am thrilled to be your risk partner. Navigating the insurance world today requires a great risk partner 👏👏"
Profile photo of Cindy S

Cindy S

June 6, 2024

5  out of  5
rating by Cindy S
"Stephanie was very responsive, professional and handled my request quickly and efficiently. A big Thank You !!!!"
We responded:
"Thrilled to be of service. "
Profile photo of Gary Gordon

Gary Gordon

May 21, 2024

5  out of  5
rating by Gary Gordon
"Stephanie Hale-Smith's State Farm Insurance is professional, responsive, and REMARKABLE! They take the time to respond to my questions and concerns, and provide informative guidance to step forward!"
We responded:
"Thank you Mr Gary. It is such an honor to assist with your insurance needs. "
Profile photo of Brad Royster

Brad Royster

May 17, 2024

5  out of  5
rating by Brad Royster
"Stephanie was super helpful and took the time to find me best deal in a timely manner"
We responded:
"Brad we are so happy that we were able to get you protected. Best wishes to you and your daughter. "
Profile photo of Susie Clevenger

Susie Clevenger

May 15, 2024

5  out of  5
rating by Susie Clevenger
"Stephanie Hale-Smith and her staff go above and beyond to give you the best service you can possibly get and they always treat you like you are their most important client. Thank you for all you do!"
We responded:
"You are amazing. It is our pleasure to be of service. "
Profile photo of Kayla Reed

Kayla Reed

May 13, 2024

5  out of  5
rating by Kayla Reed
"Very Professional and I’m tell all my friend and family about Mrs.Hale-Smith she is good at what she does I recommend to everyone in the oak ridge area looking for life insurance.."
We responded:
"Ms Kayla…I am THRILLED that you did an online search and found me. Honored to help you protect you and your family’s beautiful lives. Thank you 😊"
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Nate Peters

May 1, 2024

5  out of  5
rating by Nate Peters
"Great agent, very kind and explained stuff well! 👍"
We responded:
"Thanks Nate … important to me that you UNDERSTAND the protections you have in place 👏👏👏"
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Amanda Shear

February 29, 2024

5  out of  5
rating by Amanda Shear
"Absolutely the BEST agent I’ve ever had. I’m younger and she is very knowledgeable about advice and sharing her experiences with my husband and I. She is caring and so spirited! Would HIGHLY recommend seeing her. I’ve had other agents in oak ridge and she’s the best!"
We responded:
"Enjoyed discussing your options today. So proud of the decisions you are making in setting up a solid financial future. Thrilled to be your risk partner. 👏👏"
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M Oliver

February 26, 2024

5  out of  5
rating by M Oliver
"She is awesome! Got back with regarding a price quote and broke my policy down for me!"
We responded:
"Thrilled to be your risk partner 👏👏👏‼️‼️‼️"
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Robert Gianferante

February 15, 2024

5  out of  5
rating by Robert Gianferante
"Got me set up quickly and I saved money !"
We responded:
"Thrilled to meet you and to assist with all of your risk protection needs "
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Sheila Ervin

February 10, 2024

5  out of  5
rating by Sheila Ervin
"Mrs. Smith was very 1-on-1 with us from start to finish as new clients. Her office can be easily reached. She is patient in addressing questions and her goal is to take very great care of her clients. I would highly recommend her to others. She is definitely 5 star!"
We responded:
"Thank you …. We are thrilled to be of service. Your assets are protected well😀👏"
Profile photo of Shae Springs

Shae Springs

February 9, 2024

5  out of  5
rating by Shae Springs
"Amazing! Responded quickly and got what I needed"
We responded:
"Share…THANK YOU for choosing me. I am thrilled to be of service to you. "
Profile photo of Alfredo Galindo-Uribarri

Alfredo Galindo-Uribarri

February 6, 2024

5  out of  5
rating by Alfredo Galindo-Uribarri
"Stephanie’s office is very responsive and professional. While I disagree with some of the policies of State Farm I have only good words about Stephanie and her agency."
We responded:
"Mr. Alfredo…it is an honor to be of service to a 25-year State Farm customer. Your confidence means a lot. Do not hesitate to call on my team for all of your risk protection needs. Enjoyed our meeting today. 👏👏"
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Brenda Marsden

February 4, 2024

5  out of  5
rating by Brenda Marsden
"Stephanie and her employees take care of me very well it's a good place to have insurance"
We responded:
"Ms. Brenda we are thrilled to be of service. Thank you for CHOOSING us👏"
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Nellie

January 31, 2024

5  out of  5
rating by Nellie
"Stephanie was super helpful with updating my business insurance! Absolutely grateful for her hard work"
We responded:
"So excited. For the growth of your business Thrilled to be time risk partner. "