State Farm® Insurance Agent Stephanie Hale-Smith
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What our customers say about us...
Angela Threat
June 25, 2026
"State Farm Agent Stephanie Hale-Smith was amazing, she was able to transfer all of my accounts, setup my renewal for my Notary, setup the renewal for the surety bond for an organization account and educate and setup an investment account for me to diversify my portfolio all in one meeting! If you want someone who is professional, on point, caring, kind, compassionate and about the business for you to be insured and financially stable please go see Stephanie Hale- Smith at State Farm in Oak Ridge at 40 New York Ave. Definitely the Total Package Agent."
Ahnajai S.B.
June 24, 2026
"Very welcoming/professional, loved speaking with her!"
Tavion Monroe
June 24, 2026
"She’s the sweetest human being ever !!"
Bradley Sherrod
May 20, 2026
"Wonderful experience! Stephanie has been my agent for over 6 years and has been a great help always!"
myles johnson
May 16, 2026
"This is what service is all about!"
Bridgette Steakley
May 12, 2026
"I have known and used Stephanie at State Farm for well over 10 years. She always goes above and beyond. She has literally become a part of our family. We love her!!"
Sissy ALBAUGH
May 8, 2026
"Stephanie is always ready to help answer any question. She explains everything in detail so it's easy to understand. Stephanie is always very polite and easy to talk to. I would highly recommend her. She's the best agent I have ever had. ☺️💫"
Matthew Blinkhorn
May 5, 2026
"Stephanie and all her agents are easy to deal with and very helpful. They take the time to explain the policies with you and help to find the best coverage to suit your needs."
Pirate Life
May 4, 2026
"Want thank ms Smith and her staff
She's always there to help you and ive called her alot but they are great to do business with, id recommend them to anyone .you can find cheaper insurance but I gurantee you wont get the service to with it ,thanks again to Ms Smith and her team"
Scott Fuller
May 2, 2026
"5 Stars….all the way. I’ve been with State Farm for over 45 years. Dealing with an adjuster can sometimes be a challenge. When I had a challenge recently, I asked if Stephanie could help. My claim was settled the next day. She and her team are always professional, courteous, and accommodating. If you are searching for an Agency or unhappy with the one you have, I strongly recommend you give them a call!!"
"Mr. Scott..we are thrilled to be of service👏🏽😊"
C. Duncan
April 28, 2026
"Always a pleasure working with this office"
"Thrilled to be your agent "
Stan Duncan
April 25, 2026
"Stephanie is the best agent, ever. She's everything you could want: courteous, professional, prompt and helpful.
If you're new to the area or comparing rates, call her office. I'm very satisfied with my coverages and cost. Ecstatic with her agency. 5 stars!"
"Speaking of best ever...so are you. You are among my best customers ever!!!! Thrilled to be your agent and ready to assist with all of your insurance needs. Thank you sir!!!"
Alfredo Galindo-Uribarri
April 21, 2026
"Stephanie’s office is very responsive and professional. While I disagree with some of the policies of State Farm I have only good words about Stephanie and her agency."
"Mr. Alfredo…it is an honor to be of service to a 25-year State Farm customer.
Your confidence means a lot. Do not hesitate to call on my team for all of your risk protection needs.
Enjoyed our meeting today. 👏👏"
Emily Cambron
April 21, 2026
"State Farm makes home owning and driving a confident experience in the fact of knowing that not only is everything fully covered but also prepared for anything that may arise! Highly recommend Steph Hale-Smith as an agent."
"Thrilled to assist with All of your risk protection needs 👏🏽😊"
Marc W (Sir_Meowsalot)
March 27, 2026
"I have been a State Farm customer for close to 50 years. Stephanie and her team are outstanding, responsive and very helpful! I especially appreciate Stephanie's positive, enthusiastic and caring attitude. I highly recommend her if you are looking for an insurance agent!"
"Mr. Wise we are THRILLED that your beautiful home is still protected by State Farm . I am even more thrilled to be your agent. 😊"
Danette ElliottMullens
March 24, 2026
"She is always on top any issues. Whenever I need help or just a simple question, she calls or texts immediately. So reassuring. We had a big claim years ago and she super walked with us and stood by ourside. She is reliable and honest."
"Thrilled to your agent 😊"
Tyrone Shaw
March 19, 2026
"I’ve known Stephanie for a few years now, and after losing touch for a while, I recently reconnected with her to get both life and auto insurance set up. I’m glad I did.
She’s always been genuine, honest, and truly helpful—never pushy, just focused on making sure I understood my options and got what actually fit my needs. That kind of transparency is rare.
Beyond just being great at what she does, she’s honestly one of my favorite people to work with. If you’re looking for someone you can trust who really looks out for you, I highly recommend her."
"Thrilled to help with all your insurance needs. "
Phan Nguyễn công
March 18, 2026
"She was very dedicated in introducing and helping me."
"Thrilled to be of service 👏🏽👏🏽"
Angela Lowe
March 16, 2026
"Stephanie and her team are the best around. Come here if you want good rates!
They are awesome!!!!"
"Thank you Ms. Angela. It is an honor to be of service to you and your family for so many years. You are the best👏🏽👏🏽"
Ean McQuay
March 13, 2026
"We have had an amazing experience with Stephanie at State Farm. She truly goes above and beyond to take care of my family and make sure we are always covered and protected. Stephanie is extremely knowledgeable, responsive, and always takes the time to explain things clearly so we understand our options.
What I appreciate most is how much she genuinely cares about her clients. She treats us like family, not just another policy number. Anytime we’ve had a question or needed help, she’s been quick to respond and always finds the best solution for us.
If you’re looking for an insurance agent who is professional, trustworthy, and truly has your best interests at heart, I highly recommend Stephanie. She has been incredible to work with and we’re grateful to have her looking out for our family."
"Ean and Kelly … we are grateful that long time State Farm customers like you choose us to assist with ALL your risk needs. Serving you is like serving family. Thrilled to be your agent. 👏🏽👏🏽"
Lydia Sharp
March 12, 2026
"Great customer service: prompt, courteous, efficient."
"5 STARS from amazing customers like Mr. & Mrs. Pride is the highlight of my day.
Thrilled to be your agent."
Usama Shahbaz
March 10, 2026
"Stephanie was absolutely great! I had to file a claim, and she immediately booked an appt for me. She made the claim very easy for me and also gave me a detailed explanation of my coverage. She also made sure the agent over the other end took care of important coverage which reduced my deductible."
"Thrilled to be of service. So sorry this happened but happy that you have the protection to get it repaired. 🙂"
Robert Gianferante
March 8, 2026
"Professional, kind and trustworthy. 10/10"
"Thrilled to meet you and to assist with all of your risk protection needs "
Rachel Underwood
March 6, 2026
"She does and good job and anwers my questions"
"Thrilled to be of service "
Lawrence Wise
March 4, 2026
"Stephanie has been a big help to me while working on my parents’ place. She is kind and communicative. It’s nice to have an agent that will explain clearly and be available to talk when needed. Thank you, Stephanie!"
"Thank you Mr. Lawrence we are thrilled to be of service. "