State Farm® Insurance Agent Stephanie Hale-Smith

"I want to thank Stephaine Hale-Smith for her help with our insurance policy. You were so patient, transparent and knowledgeable, and we really appreciate you taking the time to explain every detail and step process. We have never experienced so much dedication with going above and beyond to meet our needs. Sincerely, Pamela Stovall"

"Helped me with pricing & understanding for full coverage."

"Agent Stephanie Hale-Smith is a pleasure to work with and helped me navigate a homeowners insurance claim for a roofing repair. There were a few hurdles in the claims process and she helped get it over the finish line and completed. I received the reimbursement and repair work is scheduled. I'm very pleased with Stephanie and her team. You will be, too!"

"I love Stephanie and her staff. They make sure to explain everything in your policy and make you feel that you have made the right decision to trust State Farm with all you insurance needs. The service is unbeatable."

"My experience with Ms. Stephanie was excellent! She really showed that she was looking out for my best interests to help me maintain my coverages with the minimal expense for my circumstances. She is always efficient, professional and timely with her response and does not delay with providing information or look into options to help me. I would recommend Ms. Stephanie to all my friends and family!!"

"Very Professional and I’m tell all my friend and family about Mrs.Hale-Smith she is good at what she does I recommend to everyone in the oak ridge area looking for life insurance.."

"Stephanie is definitely a full service shop that provides superior customer service. She was always helpful and willing to step in during the claims process."

"Making the move from my former insurance company to bundling my home and auto insurance with Stephanie Hale-Smith State Farm was one of the best decisions I have ever made! She is one of the most attentive, caring people that I have ever worked with. A few weeks ago I accidentally hit a deer. I had a bit of fear going into the process (especially because I was a new client) but those fears were quickly assuaged. Within 5 minutes after the accident I was able to reach a claims agent (It was on a Sunday morning), and started getting the ball rolling on the repairs. They didn't tell me where to take my vehicle like some agencies. They had an exhaustive list of local collision centers that they have relationships with that I could choose from and they also reserved the rental car for me. The process was absolutely seamless and my truck was repaired quickly. I had a question and although Stephanie was at a sales conference she took the time out of her schedule to answer my phone call. She even knew it was me calling! For all of your Home, Auto, and Life Insurance needs I highly suggest that you get in touch with Stephanie Hale-Smith!"

"Desiree and Stephanie are the absolute best! Anytime I need help, Desiree is always available to assist and explain questions or concerns I might have. Customer service is always great!"

"Really Nice service. Best choice."

"Stephanie and Desiree have been great mentors. It's been wonderful working with them."

"Stephanie is always able and happy to take care of my concerns with a smile! I love her customer service!"

"Best in town"

"Great energy and works quick to handle any issues i may have. Stephanie Hale-Smith is the best in the business!"

"No matter my needs or concerns Stephanie Hale-Smth and her office colleagues always come thru for me"

"Stephanie goes above and beyond for us. Definitely recommend her."

"Great service"

"Stephanie and all of her staff are extremely helpful, courteous, and will make sure that all of your insurance needs are met. I'm so happy to have all of my insurance policies, home, auto, and life with State Farm."

"My dad has been a costumers of Stephanie for years and she takes great care of us. I highly recommend to come and check out State farm."

"Let's just start out by saying, apologies, apologies, apologies.... For not listening to my son and coming a year ago! You are amazing, I thank you for your professionalism, integrity, honesty, quick response, alertness and knowledge! Thank you from the bottom of my heart for fixing my policy and saving me a few dollars. And for making it as smooth as you did even when you stepped in and made the calls. Your wonderful and you made me feel like family. I can't say thank you enough!"

"My agent, Stephanie Hale- Smith is amazing! She is not only a professional at what she does, she is also very responsive and supportive to me as a customer. I feel like apart of her family."

"My Agent Stephanie is GREAT. Always answers my calls and my questions. I highly recommend ✅"

"High touch ... high tech .. the best"

"Such speed, confidence, and compassion"

"Stephanie is very professional she know her business she works in given you the best policy to fit your needs"