Skip to content
Profile photo of a State Farm Agent named: Stephanie Hale-Smith

State Farm® Insurance Agent Stephanie Hale-Smith

5 out of 5 average rating (198 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Audrey Lane

November 9, 2023

5  out of  5 rating by Audrey Lane
"Stephanie Hale Smith State Farm is the best of the best. Everyone who I have interacted with has demonstrated excellent customer service and true care for the customers. I appreciate the work that Stephanie and her team does, and would certainly recommend her services to anyone who is looking for insurance!"

Osha W

November 9, 2023

5  out of  5 rating by Osha W
"Stephanie was absolutely a joy to work with. She is very professional, friendly and knowledgeable, and I look forward to working with her each and every time. Stephanie is truly nothing short of amazing!"
Profile photo of App Thacker

App Thacker

October 31, 2023

5  out of  5 rating by App Thacker
"Wonderful people to work with especially Desiree."

Kayla Fry

October 26, 2023

5  out of  5 rating by Kayla Fry
"Stephanie is great at what she does and is so easy to talk to, i absolutely adore her!"

Gordon Byars

October 13, 2023

5  out of  5 rating by Gordon Byars
"Steph always comes through for me when I need it most. She treats me and my family like an extension of her own. I cannot recommend her enough. If you want an agent who treats you like an extension of her family, go with Steph and her team, you won't regret it."

Patrick Ladue

October 12, 2023

5  out of  5 rating by Patrick Ladue
"Stephanie combines a personal approach to people along with a great deal of professional knowledge culminating in sound advice in making insurance decisions."

Karen Carpenter

October 9, 2023

5  out of  5 rating by Karen Carpenter
"Very Happy with the professionalism and service of this agency"

Tylan B

October 7, 2023

5  out of  5 rating by Tylan B
"Ms Stephanie was great. Good with younger people middle older you name it. Quick and easy with her. Helps out the best she can. You won’t be sorry choosing her."

Virginia Brock

September 25, 2023

5  out of  5 rating by Virginia Brock
"Great service and they always take great care of me!"

Valentino Jefferson

September 25, 2023

5  out of  5 rating by Valentino Jefferson
"Stephanie has been my agent for a few years. I have multiple lines of property insurance with her agency and she has been very informative on the coverage amounts that would be appropriate for my situation. Though it is not her job, she went beyond expectations to help ensure a recent claim I filed get processed, which fell through the cracks due to a sick claims adjuster not being able to complete processing my claim. If it weren't for Stephanie, I likely would not have been a State Farm customer, but with her product knowledge and understanding of my needs, she was able to save me a significant amount of money on a monthly basis."


September 22, 2023

5  out of  5 rating by TYRONE BEAN
"Stephanie is always able and happy to take care of my concerns with a smile. I love her customer service."

khai piang

September 20, 2023

5  out of  5 rating by khai piang
"They doing a very good job and take care every thing i need on time."

Luis Ortiz

September 15, 2023

5  out of  5 rating by Luis Ortiz
"What an amazing experience. Very helpful and really goes the extra mile for you. That is my honest review thank you for all the help to keep me and my family insured"

Pam Janke

September 5, 2023

5  out of  5 rating by Pam Janke
"Very professional and honest and fast and thorough and researches if unknown Highly recommend my 5 Star agent"

James Hammer

August 30, 2023

5  out of  5 rating by James Hammer
"always helpful! always there, making hard things easy"

Yacouba Diawara

August 23, 2023

5  out of  5 rating by Yacouba Diawara
"Excellent and professional service!"

Skylar Tarpley

August 16, 2023

5  out of  5 rating by Skylar Tarpley
"Amazing agent, and amazing person. Im blessed to know her and work along side with her to take care if her politicly holders. She works with folks on all aspects of insurance and in the event of a claim she makes sure you get taken care of. Highly recommend!"

Leonard Campbell

August 15, 2023

5  out of  5 rating by Leonard Campbell
"My agent is my friend. She is very informative and always has my best interest in mind. I HIGHLY Recommend!!!"

Let's Go

July 21, 2023

5  out of  5 rating by Let's Go
"There always helpful and caring very friendly envornment. Always professional and courteous like familt"

Laura Carpenter

July 20, 2023

5  out of  5 rating by Laura Carpenter
"Stephanie and Desiree always provide phenomenal customer service! They are so friendly and are always prompt whenever I need help with ANYTHING! They genuinely care about their customers!"

Charlene Gordon

July 19, 2023

5  out of  5 rating by Charlene Gordon
"Stephanie and Desiree are amazing . They always provide amazing service and take care of my family."

Tiffany Brown

July 19, 2023

5  out of  5 rating by Tiffany Brown
"Great experience! Answered all my questions thoroughly and was honest and upfront ! Definitely recommended!" Sales

July 19, 2023

5  out of  5 rating by Sales
"Having had experiences with a fair share of insurance companies, I can confidently say that Stephanie Hale Smith State Farm Agency stands in a league of its own. I've been their customer for the past two years and have received nothing short of stellar service. What sets them apart is their individualized approach to client servicing. Each customer is treated not just as a policyholder, but as a person with unique needs and circumstances. The team at Stephanie Hale Smith's agency took the time to understand my personal situation and tailored an insurance package that was right for me. Every interaction with them, whether over the phone or via email, has been smooth and pleasant. They consistently display professionalism and responsiveness, answering every question I had, no matter how trivial. They genuinely want their customers to understand the complexities of insurance policies, leaving no room for misunderstandings or uncertainties. In times of need, Stephanie's agency has proven to be a reliable ally. When I had to file a claim after a car accident, they handled the process efficiently, ensuring that everything was in order, and it got settled much faster than I had anticipated. It was a breath of fresh air to have someone in my corner, making an otherwise stressful situation a bit more bearable. In addition, they are always on top of their game when it comes to updates and changes. They have been proactive in informing me about potential policy adjustments or any other information that could affect my coverage. In a world where customer service often falls short, Stephanie Hale Smith State Farm Agency excels. They provide a perfect blend of personalized service, expertise, and trustworthiness that is rare in this industry. If you're in need of a reliable insurance provider, I can't recommend Stephanie and her dedicated team enough. Their five-star service is well-deserved."

Lisa Paysinger

July 12, 2023

5  out of  5 rating by Lisa Paysinger
"Mrs. Hale-Smith and her staff were very helpful in helping my brother and I when our mothers home burned. They were there for all our questions and provided guidance during the entire claims process."

Caroline Baylor

July 10, 2023

5  out of  5 rating by Caroline Baylor
"Stephanie has been my agent for years – I sadly just had to switch agents because I moved from the area, but I would recommend her to anyone looking for insurance! She is very professional, responsive, and attentive to her clients' needs."